7 TIPS TO MASTER A BUSINESS PHONECALL !
when you making a business phone call , you have to take notes so everything should be near you .
2-Set clear goals
before you talk to a client , you know what you want from him because he doesn't want to waste time over someone who doesn't know what he wants .
3-You should know everything about what you are trying to advertise:
you don't want the client to ask a question you don't know the answer to , and so he feels your insecurity .
4- Lay out your arguments before the phone call
5-Take notes
take notes of his critics or his idea or his wishes , they can help you develop your product/service.
6- Ask open questions
"do you think it would be a good idea to ..?" ...
7-Fix the next step
let him know what the nex step is and fix an appointement.
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